Payments can be made by:
| Direct Debit
| Our preferred method of payment is via Direct Debit.Payments can be weekly, fortnightly, monthly or quarterly to suit your budget. Fill out our Direct Debit Payment form here. |
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| Internet banking
| Our Bank Account: 15-3947-0221272-012
Particulars: Your name (e.g. Bloggs J)
Code: Rates Assessment No. (Use 12 digits e.g. 0000000XXXXX)
Reference: Your valuation no.
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| Online
| You can pay online using a Credit Card, Debit Card or Bank Transfer (POLi). Visit our online services portal here. |
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| In person (Cash, Credit Card, EFTPOS)
| Visit Council’s Service Centre at 63 Miranda Street, Stratford to make payments in person using cash, credit or EFTPOS card.
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Pay on time to avoid penalties
To minimise the risk of incurring penalties, Council recommends payment of rate instalments by Direct Debit.
The following penalties on unpaid rates will be applied:
- A charge of 10% on so much of any instalment that has been assessed after 1 July 2026 which remains unpaid after the due date for that instalment. The penalty will be added on the following dates:
- 1st Instalment - 2 September 2026
- 2nd Instalment - 2 December 2026
- 3rd Instalment - 3 March 2027
- 4th Instalment - 2 June 2027
- A charge of 10% on so much of any rates assessed before 1 July 2026 which remain unpaid on 10 July 2025. The penalty will be added on 13 July 2026.
- A continuing additional penalty of 10% on so much of any rates assessed before 1 July 2026, to which a penalty has been added under the immediately preceding bullet point, and which remain unpaid six months after the previous penalty was added. The penalty will be added on 13 January 2027.
- Penalties imposed are exempt from GST.
These penalties are in accordance with Section 57 and 58 of the Local Government (Rating) Act 2002.
Receive your rates by email!
It's easier and more cost effective for Council if you receive your rates by email. Fill in this form to go paperless!
Can't find what you're looking for?
Check out our Frequently Asked Questions (FAQs) page, or give us a call on 06 765 6099 and ask for our Revenue Manager.
