Council services over the Christmas New Year Break
Customer Service Centre
Council offices will be closed from noon Friday 24 December 2021 and reopen at 8.30am Wednesday 5 January 2022. Our telephone number 06 765 6099 is monitored 24/7 and urgent queries will be responded to. You can also complete some services online via www.stratford.govt.nz
Rubbish Collection and Recycling Services
Transfer station will be closed on Christmas Day only . Other statutory holidays will operate under weekend hours.
- Open normal hours on non-statutory days.
- Monday, Tuesday, Thursday & Friday 2.00 - 5.00pm
- Wednesday 10.00am - 1.00pm
- Saturday & Sunday 1.00 - 5.00pm
There are no changes to the kerbside collections over the break. Please remember to put your bins out for collection on Monday morning prior to 7.30am as per usual.
Alcohol Licencing
No applications will be processed between 20 December 2020 and 15 January 2022
Building Inspections
The last day for building inspection bookings is 23 December 2021. Inspections will recommence on 5 January 2022.
Building Consents
The processing clock stops on building consents on 20 December 2021 and restarts 11 January 2022.
Resource Consents
The processing clock stops on resource consents on 20 December 2021 and restarts 11 January 2022.
LIMs
We will endeavour to issue any LIM's received before 20 December 2021. LIMs will restart from 11 January 2022.
Animal Management Officers/Noise Control
Please phone our 24/7 number 06 765 6099 for these services.
Library and Visitor Information Centre
The Library and Visitor Information Centre will be closed on statutory holidays and open on the following days:
- Friday 24 December: 9am - 3:30pm (AA closes 3pm)
- Saturday 25 December to Tuesday 28 December: CLOSED
- Wednesday 29 December: 8:30am - 5pm
- Thursday 30 December: 8:30am - 5pm
- Friday 31 December: 8:30am - 5pm
- Saturday 1 January 2022 to Tuesday 4 January 2022: CLOSED
- Wednesday 5 January 2022: Normal hours resume 8.30am - 5pm
TSB Pool Complex
The TSB Pool Complex will be open on the following days:
- Friday 24 December: 6am - 3.30pm
- Saturday 25 December: CLOSED
- Sunday 26 December 2021 to Sunday 9 January 2022: 11am – 5.30pm
- Monday 10 January 2022: Normal Hours Resume.
- Group Fitness classes resume from Monday 10 January 2022.
Official Information Requests (LGOIMAs)
The processing clock for LGOIMAs will stop on Monday 20 December 2021, and restart Monday 10 January 2022.